Diseño de un sistema de gestión administrativa para la Cooperativa de transporte intra provincial de pasajeros “Señor de la Esperanza” en el cantón Echeandia provincia Bolívar

Abstract

The present investigation was carried out to design an Administrative Management System for the Intraprovincial Passenger Transport Cooperative "Señor de la Esperanza" in the Echeandía Canton, Bolívar province, to improve each one of its administrative processes and strategies. For the development of the research, relevant information was taken into consideration, a previous meeting was held with all those who make up the Cooperative, research techniques were applied such as the interview with the Manager, in addition to the surveys applied to the partners, in which They helped to determine the current situation of the Cooperative and it was possible to show what the shortcomings were. The diagnosis that was made with the tabulation, it was possible to take into account the non-existence of the Cooperative's structural organization chart, lack of training for its staff and the SWOT matrix, in addition to a manual of functions and procedures since it is essential how part your company. The established proposal was based on the implementation of a situational diagnosis in addition to the essential elements of the Administration such as Planning, Organization, Management and Control. Due to this argument, the need arose to establish and structure an administrative management system for a positive result of the objectives. In conclusion, this administrative management model will serve as a tool to improve the organizational structure. It is recommended to use the proposal to reduce existing shortcomings in administrative management, so that in this way allow the organization to increase its results and grow efficiently