Diseño del sistema de gestión de calidad basado en la Norma ARCSA-067-2015-GGG para el cumplimiento de requisitos y procesos productivos en Cervecería Artesanal Nevada del cantón Guano.

Abstract

The purpose of this documentary research was to develop a Quality Management System, based on the ARCSA-067-2015-GGG Standard for the fulfillment of Requirements and Production Processes in the Nevada Artisanal Brewery of Guano canton. This involved a series of circumstances, having as a first step a situational analysis of the current conditions, through visits to the company, staff interviews and checklists, documentary tools that were raised towards the quality and safety of processes, being critical points in a system. Consequently, the respective theoretical foundation was developed, in which the study and development of the research was based on the guidelines of the ARCSA-067-2015-GGG standard, which regulates the quality conditions in food and beverages, both alcoholic and non-alcoholic, which the company did not have previously. The analysis concluded that the next point was the development of a Management Plan, synthesizing its presentation and use in a Process Manual, containing procedures to be followed, cards and instructions, focused on the production process line of the Nevada artisanal brewery. Finally, a process simulation was carried out using ProModel software, in which two potential diagrams of the artisanal beer production process were applied, showing that the current process is the most effective.