Diseño de un sistema de control interno basado en el método coso III para Totalhome, del cantón Riobamba, provincia de Chimborazo

Abstract

This research aimed to design an internal control system based on COSO III for Totalhome, Riobamba canton, Chimborazo province. This Control system focused on applying the COSO III integrated internal control framework to mitigate risks and improve administrative management for the company. During the development of the internal control system, it was necessary to carry out surveys directed at all the personnel working in Totalhome to determine their degree of knowledge regarding the existing controls, plans, and policies. In addition to this, It was necessary to identify deficiencies related to the execution of controls by addressing COSO III internal control questionnaires based on five components and 17 principles to the director of the Administrative-Financial Department to collect reliable data. The findings of this process lead to creating a matrix containing all the deficiencies found and the actions to be carried out to improve the company. All the above procedures have been substantial for this Internal Control System, providing solutions to certain detected deficiencies that include: the non-existence of a code of ethics, functions manual, updated structural organization chart, training plans, staff performance evaluation model, risk mitigation plan, management indicators, purchasing and sales policies, general control activities over technology, internal and external communication manual, and procedures that allow monitoring of deficiencies. Therefore, it is recommended that the company's directors implement the instruments, plans, and handbooks formulated to obtain favorable results in developing the company's operations.