Evaluación al sistema de control interno de la Cooperativa de Ahorro y Crédito “Fernando Daquilema” Ltda., agencia matriz de la ciudad de Riobamba, provincia de Chimborazo

Abstract

The objective of this research work was “To Evaluate the Internal Control System of Cooperativa de Ahorro y Crédito Fernando Daquilema Ltda., parent Agency of Riobamba city in Chimborazo province”, By applying the COSO III method for the improvement of organizational performance and efficient fulfillment of its institutional objectives. Different research techniques were used to evaluate the management and internal processes of the entity, both administrative and financial statements, through the application of an interview with the person in charge of internal control, in order to obtain preliminary information about the status of the entity’s internal control. Also, a survey was conducted with the cooperative‘s employees to know their opinions and criteria about the existing internal control and direct observation that allowed us to have a perspective of the processes and activities that are executed in the entity. The evaluation was carried out by means of internal control questionnaires based on COSO III with its five components and 17 principles. The percentage of the confidence level and risk level was analyzed through the traffic light method where it is determined that: the organization has a moderate confidence level with 74% and a moderate risk level with 26%, due to the fact that the control environment, risk assessment, monitoring and supervision components have a moderate confidence and risk level. Finally, due to the weaknesses found during the evaluation, it is suggested to carry out the recommendations issued in the report, which contains the main findings with their respective conclusions and recommendations, the same that will serve as a guide for the manager to make the best decisions at the corporate level.