Diseño de un sistema de gestión de inventarios para la empresa “Distribuidora el Perno”, de la ciudad de Riobamba, provincia de Chimborazo

Abstract

The current design of an inventory management system for the company "Distribuidora El Perno", of Riobamba city, Chimborazo Province, aimed to control the management of inventories, and in this way to increase profitability, to improve internal company processes and to improve the service provided to the customer. For the research, the interview technique addressed to the owner manager of the entity was carried out, in addition the provided information was verified through direct observation, where it was identified that the company does not establish policies and procedures for inventory control, does not have a coding model of products, physical findings are not periodically done causing differences between the physical and computer inventory, does not have a person in charge of monitoring and supervision of the merchandise, the storage in the warehouse is not adequate, also a maximum and minimum stock of products is not determined, which generates an over or shortage of merchandise. It is concluded that this work will help to improve the control and procedures involved in the inventory area, in order to issue information in real time, reduce unnecessary costs, increase profitability and improve customer satisfaction through the use of the different control methods and management formulas proposed. It is recommended to the owner manager to use this proposal to maximize inventory management and to make more assertive decisions.