Plan de mejoras del sistema de gestión logística para la empresa “Cervecería Artesanal Mestiza”

Abstract

The objective of the research project conducted within the company Cerveza Artesanal Mestiza de Riobamba was the development of an improvement plan for the logistics management system, through a diagnosis of the current situation of the company in its administrative and operational parameters such as organization, production, packaging, packing, inventories, local distribution, and the corresponding analysis of its implementation costs. As part of the information gathering process, semi-structured interviews were conducted with internal members, surveys of active distribution points were determined through a non-probabilistic random sampling of the Registration of Tourist Servers listed at GADM Riobamba with the objective observation sheet in the supply chain. These research instruments made it possible to determine the type of organization, the lack of logistical knowledge of its members, the empirical management of the supply chain, the deficiencies in the management of its human talent, the weaknesses or strengths of the product, and the means of distribution. The improvement plan at the administrative level developed structural, functional, and positional organizational charts, while at the operational level it developed semi-automatic proposals for inventories, retail packaging design, wholesale packaging, distribution channels, and their costs. It is recommended that the company Cerveza Artesanal Mestiza consider the improvement proposals to optimize the processes and their correct execution.