Propuesta de mejora para el proceso logístico de la importadora Allauca en la ciudad de Riobamba

Abstract

The objective of this study was to design a logistics management model for Importadora Allauca headquartered in Riobamba city, province of Chimborazo, through a diagnosis of the current situation of the company with a focus on the process, customers and supply chain. Surveys and observation checklists were used to collect information which helped to know the perception of each one of the leaders, employees and clients. It was also established the construction of cold rooms for the adequate conservation of products in relation to the infrastructure needed for the correct development of the company's activities, the acquisition of efficient equipment for handling, loading and downloading products. In addition, the creation of three hangars and maintenance of the boarding zone with the respective vertical and horizontal signaling. It is recommended to restart the direct importation Chile (Valparaíso) - Ecuador (Riobamba) through the exporter RM SPA by applying the FOB contract (Free on Board) of seven forty-foot containers that will be received on Tuesdays (3), Thursdays (3) and Saturdays (1). Regarding the continuous improvement plan, it was orientes to clients, leaders, employees, company, transportation and logistics process with a pertinent approach to each group. Every person who works in Importadora Allauca is recommended to cooperate for the immediate resumption of import activities taking into account the present study which will allow the company to obtain better rates of profitability and gains.