Sistema de gestión de talento humano por competencias aplicado a los procesos de selección y capacitación en Disvalbo cia. Ltda., Ambato

Abstract

This thesis is about a Human Talent Management System by Competencies applied to the selection and training processes in a company called Disvalbo Cia. Ltda., headquartered in Ambato city. An interview was held with the legal representative of the company who mentioned some deficiencies about the absence of qualified personnel to meet the objectives on time. For this reason, a bibliographic study from several sources was carried out and was included in the reference framework. Subsequently a qualitative approach was defined, being a field investigation as organizational facts were reviewed, the inductive method supported by an interview, and the direct observation techniques were used. In chapter 3, the results of the survey were analyzed, an analysis was carried out using the SWOT matrix, with the following results: the absence of proper mechanisms for the selection and training of personnel by competencies, additionally an evaluation was carried out considering the qualification of each employee and the opinion of the immediate boss and a report on these facts that determined that eight people were classified as excellent and seven people were considered as very good and it was clear that not all the employees know their functions and how these interfere with the objectives of the company. Finally, it s concluded that there were no profiles for each job position, for this reason, it was not possible to apply evaluations or define if the employee is in the professionalization area generating reliable results for the company. It is recommended to regulate employment contracts increasing functions registered in each job position.