Análisis del comportamiento organizacional del talento humano de la cooperativa de ahorro y crédito de la pequeña empresa de Pastaza Ltda. – oficina matriz

Abstract

This research work is called "Analysis of the Organizational Behavior of Human Talent of the Cooperative of Savings and Credit Small Company of Pastaza Ltda. – headquarters." It was established with the aim of making a complete diagnosis of the situation in which the employees of the cooperative are all included in the topic of Organizational Behavior. In order to establish problems and possible solutions to consider by the manager and head of the human resources department of the cooperative for the correct decision-making in the field of the most delicate resource in a company such as people, human talent. The methodology used to develop the issue was the application of surveys to employees and members from the cooperative. This helped to collect reliable information from consistent sources that represented a great help to establish the correct analysis of the situation of the institution's employees in different important aspects based on their performance such as: work environment, interpersonal relationships, motivation, personal recognition, performance among others; In addition, it was possible to determine through them the actions that are not entirely satisfactory in the cooperative. Therefore, it is concluded that the situation of the organizational behavior within the Cooperative of Savings and Credit Small Company of Pastaza Ltda. - head office, it is in a favorable way, the work environment is optimal which generates that managers can have adequate management of human talent, therefore, it is suggested that the management of the cooperative use this analysis to make correct decisions and be able to reach even more efficient levels of performance, in addition, It will be of great help to have an outstanding work environment and to achieve the motivational satisfaction of the employees by promoting the favorable achievement of objectives and goals set with a highly trained staff committed to the institution.