Diseño de un Sistema de Gestión de Calidad basado en la Norma ISO 9001;2015, para optimizar procesos de la línea de faenamiento bovino, en el camal de Riobamba.

Abstract

The aim of this study was to develop a design of a Quality Management System to improve the processes of the bovine faenamiento line of the Riobamba Municipal Camal, based on the application of sections 6,8,9 and 10 of the ISO 9001;2015 standard. To this end, a situational diagnostic assessment has been carried out through unstructured observation and documentary review, emphasizing the risk identification approach as an integral part of the system, through the use of the risk matrix that is related to the Australian model, based on conceptualizing risk, identifying its causes and thus establishing corrective actions to minimize it or at best eliminate it. All this analysis allowed the elaboration of a quality manual for the bovine faenment line, where we find sheets and instructions that will be useful for the Riobamba Municipal Camal. The efficiency and effectiveness of the Quality Management System was evaluated by the prospective analysis of the dual-entry matrix, which allowed to obtain the key variables to maintain the stability of the system, the results of which indicated that the design of the GSC has a percentage greater than 95% effectiveness; also, in order to test the hypothesis, apply the Chi-square test by analyzing the two variables; dependent: bovine faenment line processes and independent: The Quality Management System, obtaining a value of 14.51 whose figure is greater than the critical value of 9.4877, therefore the null hypothesis is rejected.