Diseño de un sistema de gestión del talento humano para la Empresa “ABITARE” Servicios Inmobiliarios ubicado en la ciudad de Riobamba provincia de Chimborazo, año 2019

Abstract

This research main aim was to design a human talent management system for the “Abitare” Real Estate Services company located in Riobamba City, Chimborazo Province, during the 2019 year, In order to improve the subsystem operations belonging to the Human Resources Talent Unit. This investigation project was conducted through an interview directed to the general manager, in addition to opinion polls mainly aimed at business partners and clients of the real estate agency. These methods have been used as a strong basis to identify the main problems that are witnessed such as the employees dissatisfaction due to multiple factors that may influence the overall performance within the company, there is also a high staff turnover and lack of requirements for the correct Unit performance. The human talent management system was built along with the creation of five function manuals, with a total of nine internal processes which will allow this Unit to function properly. It is recommended that the proposed management system model be implemented as it will help create a healthy and productive work environment for both business partners and internal clients, as well as the real estate personnel will be the ideal for the necessary productivity in terms of human talent.