Diseño de un sistema de control de inventarios ABC, a la Ferretería Su Fortaleza, de la ciudad de Riobamba, provincia de Chimborazo

Abstract

The present design of an ABC Inventory Control System, at the “Su Fortaleza” Hardware Store, in the city of Riobamba, Chimborazo province, has been carried out with the main objective of improving the management and control of its merchandise inventories. Prior to the development of the proposal, a survey was carried out, information that was provided by the administrative and operational managers, corroborating with direct observation, investigation techniques that contributed to determining the deficiency in the process of control and inventory management. , causing over-supply of products, which causes a cost for maintenance, or sometimes the lack of certain merchandise, inducing the loss and dissatisfaction of customers by not having the necessary merchandise, and the inconsistency in the physical taking of products, either by loss or obsolescence. The proposal presents an ABC inventory control system, to establish the degree of control and level of importance that each product needs, implementing the control system of the Economic Order Quantity, to identify the quantity and time to request a new merchandise order, in addition to this, policies were established that contribute to decision-making and optimization of resources for the proper management and control of inventories.