Evaluación al control interno de la Cooperativa de Ahorro y Crédito Minga Ltda., de la ciudad de Riobamba, provincia de Chimborazo, período 2017

Abstract

The present research task was aimed to carry out an internal monitoring evaluation of the Savings and Credit Cooperative Minga Ltda., Riobamba city, Chimborazo province, 2017 period, to measure the efficiency of finalcial activities and optimize the entity’s resources with quality to achieve the aims financial management. The techniques applied during the investigation were; direct observation to follow up on the4 internal control handled by the cooperative, also surveys were applied to the cooperative staff based on the 8 COSO components trying these will be answered in the same order and a similar social situation and also interviews to the Head of the Finance Services due to the fact they have clear knowledge about it; besides, surveys were conducted to the Administrative Department to have timely and relevant information on the situation of the COAC. For this reason, an internal control evaluation was performed through planning that include3d design an audit program with their corresponding procedures and thus to execute and evaluate the components of COSO II, which serve as a basis to evaluate which serve to evaluate the risks and COAC control activities and finally obtain the results where the final report is presented with their respective conclusions and recommendations and thus obtain a functions manual which helps the equitable distribution of activities and responsibilities that are executed in each area, demonstrating in an efficient and timely manner; the commitment to provide a good service to customers and members of the cooperative will be useful for making timely decisions. The findings were: it does not have an adequate and updated function, lack of training to the cooperative’s officials, which causes low performance of the personnel in the development of their activities, complemented with the outdated internal control system and its regulations. There is no review from the administration of bank reconciliations with the computerized format. It is recommended to make an informative manual that contains the policies, norms, booklet, and rights with which the work of the cooperative is governed so that the associated member knows more about the cooperative and its operation so that the associate feels more secure about his saved money.