Propuesta de una guía para el proceso de revisión técnica vehicular y matriculación para vehículos a motor para el cantón Guano

Abstract

The degree work called "Proposal for a Vehicular Technical Review and Registration Guide for motor vehicles for the Guano canton" aims to improve the RTV process and therefore vehicle registration. The investigation started from the analysis of the current condition of the process by means of a verification sheet of the process applied in the DMTTTSV - CG, when applying this tool information was obtained on: the areas used in the process, materials and implements required by the collaborators, technical-mechanical teams appointed to examine the parameters of the vehicle inspection of public automobiles, verification of the proper use of safety equipment, information visible in the facilities, A survey was carried out to users on the perception of the process: the delay time, the knowledge that the collaborators have, activities that present deficiencies or cause delays when the vehicle registration is developed, the treatment provided by the collaborators, the procedures that are develop more frequently. It was determined that there are shortcomings when providing information to users, the delay time to carry out the procedures is very long, the technical inspection applies only to commercial vehicles, the processes are not standardized for compliance. The proposal contains a Vehicle Technical Review and Registration Guide for motor vehicles for the Guano canton, which is based on current regulations, providing a quality service for which it is recommended that the Director of the Registration Area consider this investigation in order to meet the needs of users.