Lineamientos de gestión para el servicio del Camal Municipal del cantón Colta año 2009 -2013

Abstract

xiSUMMARY A proposal for designing “Management Guidelines for service at the Colta Municipal Slaughterhouse during 2009 – 2013” has been done. The objective is to offer a first quality hygienic slaughtering process for lamb and pork, ready for commercialization and human consumption. There was a general overview of the Municipal hall of Colta outstanding its mission, vision, corporative values and institutional objectives. The goal was to measure the Municipal management towards this service. A wide internal and external analysis has been done through FODA (Spanish Acronym for: Strengths, Opportunities, Weaknesses, and Threats), and a survey applied to two groups of people: the slaughterhouse users and its consumers. This has been done about different variables which are related to this topic and numerous indicators that have given out key indexes for this research. The proposed operative model is the improvement of infrastructure, human, and financial resources, structure by processes, management, law framework, environmental management and citizen participation, how to administer this proposal and a final monitoring plan. As recommendation it is demanding to improve infrastructure, processes, equipment and integral management for the Colta Municipal Slaughterhouse so that it offers quality service to users being precautionary with their life and integral health.