Plan de mejoras de la calidad al desempeño de los empleados del Gobierno Autónomo Descentralizado Municipal del cantón Chimbo periodo 2017-2020

Abstract

The present Improvement Plan for the performance quality of the employees of Gobierno Automo Desentralizado Municipal of Chimbo Town, period 2017 - 2020, has an aim to contribute the performance of the employees of the institution, letting them be more efficient in order to improve the attention and job quality they do. To develop the proposal the organization was known based on its organizational philosophy, a situational analysis developed SWOT and it made a relationship analysis of the strategies and let to determine the results: the absence of an improvement plan for the job performance, lack of attention to the users their allocated functions, lack of knowledge of the manual process of the institution, so it is concluded that raised problems in the present research denote commitment by the authorities to permit the personal development, by the SWOT analysis evidenced weakness to the human talent the ability to perform. It is recommended put into operation the proposal plan, allowing in this way be more efficient in order to improve the attention and job quality that each worker do, also collect the denoted suggestions in the Management Human Talent for efficient work performance and maintain constant monitoring of supervision of jobs and ongoing training to employees and workers.