Diseño de un modelo de gestión basado en la metodología del Balanced Scorecard para la gestión administrativa del Gobierno Autónomo Descentralizado de la provincia de Orellana

Abstract

The Balanced Scorecard used as a tool to build the Management Model of the Provincial Government of Orellana was formulated as a proposal to improve the institutional performance, achieving efficacy and effectiveness of the use of public funds through public investment projects that execute this level of government in fulfillment of its mission. The execution of the diagnosis and analysis of the Provincial GAD allowed finding the problematic, the potentialities and desire of the territorial actors regarding the institutional performance; with this information and application of the logical framework methodology, the matrix that serves to structure the BSC proposal and analytical architecture on which the Management Model is formulated is designed. Performed the participatory diagnosis by components, it facilitates the design of the following products: Mission, Vision, principles, values, and strategic objectives that are statements to change; the strategic diagnosis applying the SWOT facilitates the design of strategies which in turn are matched with the strategic objectives and we checked their coherence to implement actions. The Management Model based on the BSC for the GADPO stems from the design of the strategic map that is built on the following expectations: Mission and Vision, Community, Governance and Finance, Processes - Legal Framework and finally the Intelligence perspective. Finally, the BSC includes Management indicators that allow for institutional evaluation.