Elaboración de un sistema de gestión documental para el fortalecimiento del proceso administrativo del departamento de secretaría de la Compañía Amazonas Building AMAZONBUILD S.A. de la ciudad de puyo, periodo 2017

Abstract

The elaboration of a documentary system in the strengthening of the administrative process of the Department of the Amazonas Company Building Amazonbuil S.A., from Puyo city, period 2017, has by objective to present guidelines to the company's activities, which allow the appropriate use of administrative elements. To determine the conditions with which the company currently performs, it was necessary to use interviews with managers and administrative employees, who reported on the need to have an efficient document management system to streamline procedures from the secretary, also the surveys were applied to employees to know their appreciation in relation to the subject. It became evident that within the company there is an inappropriate organization of documentation, so the processes do not meet the necessary conditions to generate reliable and timely information, a situation that has been causing deficient administrative management. The proposal of a document management system will allow the company to have an image organized to the rhythm of the advance of the technology, with defined parameters to provide information in a timely and concrete manner on the requested requirements. It is recommended to take into consideration the use of the proposed strategies in each of the administrative elements such as Planning, Organization, Direction and control, to improve the current conditions of the company.