Diseño de un plan de mejoras de la gestión documental para agilitar los trámites del usuario en el área de secretaría de la Comuna San Jacinto, provincia de Pastaza

Abstract

The design of a document management improvement plan to streamline the procedures of the user in the area of secretary of the San Jacinto Commune in the province of Pastaza was developed with a focus on the application of practices and procedures that allow the registered information is accessible efficiently and can generate satisfaction in the partners, when requesting any type of processing in the institution, the value of maintaining organized archives contributes to the administrative management reach high levels of efficiency. To achieve this purpose, it has been convenient to design strategies that guide the activities in each of the stages of entry, process and exit of the documentation to the different areas of the entity and then proceed to the respective file considering the stay of the document according to it is established by the National Secretary of Public Administration, and what is stated in the Technical Standard of Document Managements and Archive. In this sense, the institution must take preventive measures to implement urgently the document management plan that will be a contribution so that administrative management and accessibility to information is capable of developing in an environment of credibility, speed and efficiency.