Propuesta de un plan de mejoramiento del sistema de archivo en la Compañía de Transporte y Turismo Corazón de la Amazonía y Turismo Cía. Ltda., de la ciudad de Puyo, período 2014

Abstract

The objective of this research consisted in posing archive system, in order to improve management, optimizing time in the Company office heart of the Amazon and Tourism CORAMAZTURIS CIA. LTDA. where the lack of a filing system was evident, which has caused various problems such as: delay in the procedures, lack of organization of physical and digital documents, heavy location, which has not been managed according to the rules, policies and procedures file. By utilizing the methods proper file organization was achieved in the Company. Since formats will be made to be applied, allowing the proper management and control of documentation from intake to meet the end of the process is designed, it should be emphasized that living with the reality of the Company, we clearly noted that the partners can not access much of the technology, because the entity is formed by members of mature age, who want to manage and locate documents in a manual way. Fort the development of the proposed, a field research was used, this in order to come directly to the partners. In the collection of information an interview was applied to managers of the Company. The improvement plan will provide results from an efficient and effective partner and service users.