Diseño de estrategias de dinamización para el manejo eficiente del archivo en la Dirección de Desarrollo Social del Gobierno Autónomo Descentralizado Municipal de Archidona, cantón Archidona, provincia de Napo período 2015.

Abstract

This research is intended to design dynamization strategies for the efficient file management, the same that guarantees the file sustainability as well as the satisfaction of both internal and external customers. The dynamization strategy design for the efficient file management was developed by applying the file-register management techniques and norms in order to offer a quality service. The study results obtained through the research allow to improve and strengthen the system file, a timely, efficient and dynamic service was given in the Direction of Social Development of Archidona Municipal Decentralized Autonomous Government (GADM.) The research paper recommends implement the proposal of the file dynamization strategies design, the same that will help to improve customer attention and expediting search of documents in the general directorate.