Diseño de un manual de normas de etiqueta y protocolo, para el desarrollo de eventos sociales en el Colegio de Bachillerato “27 de Febrero” de la ciudad de Macas, provincia de Morona Santiago.

Abstract

This research was carried out to make the Manual of Standards Etiquette and Protocol for the development of social events at “February 27” Highchool, Macas city, the main purpose was to provide the educational institution about a document in which basic rules contemplated for the development of activities that link the Highschool with society, considering the quality of the events a positive or negative image is encouraged. Achieving this purpose surveys was applied in order to obtain the opinion teachers, staff, parents and students about the current development of different events and suggestion to make them more efficient and provide support planning, organization, implementation and evaluation of these activities. This application will so that all events have a framework and is a general guide personnel performance. The manual of etiquette and Protocol is an administrative tool that uniform and monitors compliance functions, defining the activities and responsibilities of personnel involved in social events. In educational institutions develop as part of its management, social events, cultural and sporting character. According to the goals require planning activity that allows people responsible for implementing and achieving satisfying the expectations of the participants, either as hosts or guests. It is recommended that the policy manual should be used as a fundamental toll in organizing events in order to achieve better results and avoid possible errors; the guide should be socialized with members of the Educational community.