Auditoría de gestión a la Empresa “Mundo Salud Saludgold Cia.Ltda” de la ciudad de Quito, provincia de Pichincha, período del 01 de enero al 31 de diciembre del 2015

Abstract

A management audit was carried out in Saludgold Cia. Ltda., in the city of Quito, province of Pichincha in 2015. It aimed to determine the enterprise effectiveness, efficiency and liquidity. By applying questionnaires about internal control and Committe of Sponsoring Organizations (COSO I) method, it was possible to determine the following issues in the human talent departament: lack of resumes, lack of training and lack of training and lack of service promotion. Besides, the processes required to achieve the enterprise objectives are not observed. A management audit report was written including recommendations and conclusions. The issues of critical areas were also determined so that problems can be solved and its objectives can be archieved. We recommend its manager promote its services, train the employees, have complete resumes and improve the internal control in the human talent department. Thus, the human talent department development will be better.