Plan estratégico para el desarrollo institucional del Gobierno Autónomo Descentralizado del cantón Huamboya, período 2016 – 2020.

Abstract

The current degree work is based on the design of a Strategical Plan for the institutional development from Gobierno Autónomo Descentralizado del Cantón Huamboya, period 2016 - 2020. Proposes to improve the service quality and the institutional performance by a proper public management. For this, surveys to the personnel of the institution were applied, besides the FODA analysis, which provides the information of factors that affect the development of its actions not only in the internal area but also in the external area. As findings, some internal problems were found in the administration like the inefficiency in the processes, human and economic talent; the lack of models, following to the management and administrative functions that arc executed in not technique way. The design of a strategic plan will contribute with vision and tools with which it is possible to improve and redesign the work flow to doing it most efficient and adapt it to the users’ necessities. It is recommended to implement the present project, which will allow taking actions in short and long term for the entity, creating a good institutional performance between the authorities and the citizenship.