Elaboración e implementación de un manual de organización del archivo en la secretaria de Liga Deportiva Cantonal de Palora, provincia de Morona Santiago.

Abstract

The objective of this research is “Development and implementation of file organization manual in the secretary office of Liga Deportiva Cantonal de Palora Morona Santiago province” for implementing action procedures to organize the active files. The employees in the charge of producing, manipulating, organizing and consulting this kind of documents must have necessary knowledge on documental legislation and filing processes to determine the content of records and keep them organized. A diagnosis about the organization of the management files was carried out through direct observation. The proposal was developed where the design of the active files classification was presented, it was based on standarized processes and active documents organization, this alternative do not solve the identified central problem, it will help to improve the filing system, allowing better service to internal and external costumers. The results of this investigation will allow to manage their activities efficiently, improve policies concerning the service that the institution offers. It is recommended to carry out necessary coordinations for implementing the proposal, this will get great benefits for the institution, it will be evident though an organized filing management and costumer´s service of quality.