Diseño de un sistema de gestión documental en el Sindicato Único de Obreros del Gobierno Autónomo Descentralizado Provincial de Pastaza; ciudad de Puyo, cantón y provincia de Pastaza.

Abstract

The production of this research work allowed to provide solutions through procedures with the aim of improving the work performed in the Administrative Office of the single trade union ok workers of the autonomous decentralized Provincial Government of PASTAZA, where certain flaws have been detected as: lack of organization of physical and digital documents, administrative delays, lack of location and loss of time, that led mainly to the design of a documentary management system, to demonstrate the organization of documentation and the design of formats to standardize its administrative processes. This project is developed under the conditions of research of practical design of manual type, serving as a useful tool to ensure that the secretariat and the Executive Committee of the Organization, be guided in a precise and controlled way to locate the documents sent, received, both internal and external. The descriptive study was employed for the development of the proposed research which allowed obtaining real information of the procedures used for the paperwork in the secretariat. In the data collection surveys were applied to managers, administrative staff and internal customers, and the processing was made with help of the Excel program. The inductive-deductive, analyticalsynthetic methods were used, since the problem is based in a scientific manner in the archival field. Ensuring in this way, an increase in the operability and efficiency of the same.