Modelo de gestión de monitoreo, seguimiento y evaluación de los procesos de planificación en el gobierno autónomo descentralizado provincial de Orellana.

Abstract

This investigation was carried out to design a model for management, monitoring, tracing and Evaluation Planning Process, in order to improve the optimization of processes and level of compliance with objectives at Autonomous Government Decentralized Provincial Orellana. It begins with an analysis of the problems in the management and planning, a situational analysis was also conducted to know the aspects to outline the model of Balanced Scorecard, in order to optimize the strategic map to raise the internal projection and meet customer needs. The study yielded evidence that there is a commitment to meet the equivalent of 43% institutional philosophy while there are 76% of the leading authorities in facilitating the further improved. In final part it is concluded that for effective operation of the system is necessary to create an organizational climate that supports the strategic shift that seeks to promote by applying the Balanced Scorecard. That should perform thee key processes: strategic planning, leadership, effective communication to optimize management in the context Decentralized Autonomous Government of Orellana