Auditoría administrativa a la Empresa SETEMOBEN del cantón Latacunga, provincia de Cotopaxi, período 2013

Abstract

The present investigation is about an administrative auditing in order to review the activities, and meet the processes and procedures in the enterprise SETEMOBEN (Mobile phone service Benavides) from Junuary 1 to December 2013. Systematic or analytic and descriptive methods were used to determine the administrative failures of this enterprise which are written out in the reports of this investigation. The methodology used to carry out this investigation was collecting information of the different activities and processes of this institution, elaboration of the documents according to the necessities and analysis of the information in order to make an auditing report with conclusions and recommendations to be applied by the manage so that enterprise can improve. The problem is that the operational and administrative procedures are carried out independently in each process which doesn´t guarantee the interrelation of the different areas of the enterprise. It is recommended to apply the administrative processes for goods, service acquisition, and staff hiring to establish a relation with the different areas. The best making decision will have the enterprise develop and success.