Desarrollo de un plan estratégico para el terminal terrestre en el cantón Sucúa para el período 2015-2020.

Abstract

This research work has for objective the development of a strategic plan for the bus station In Sucua canton for 2015-2020 period. This work was raised applying a Quantitative. Analytic, Direct Observation, Explanatory. Biographic -Documental and Field Investigation which allow us to quantify, to measure, and analyze each one of actions, process, physical spaces, normative. This group has been applying in this service station of transport, so it was necessary to use tools such as inquiry, interview, concrete observation, index cards. SWOT matrix and the bibliographic revision of the history and the similar studies or related to the functioning of this type. This finished research work has given us the following aftermath: the ordinance which standard the usage, administration and operation of bus station. It was found to be out of date; the physical infrastructure needs to be remodel and the implementation of some areas; lo design a futurist management model which will allow in order to the administration, to plan, organize, monitor and lead all process are developed to provide an effectively, efficiently and quality services. It is recommended to corresponding authorities to apply this Strategic Plan with a Mission, Vision, Strategic Objectives, Strategic Values, and Strategic Actions. It is applied for the strengthening of the Bus Station organizational and functional structure of Sucua Canton.