Elaboración de un manual de funciones para la empresa Inarecrom S.A. de la ciudad de Ambato, provincia de Tungurahua.

Abstract

The main purpose of this research is to develop a functions manual for INARECROM S.A, a company located in Ambato city, province of Tungurahua. This manual is addressed to the administrative, and operative personnel labouring at the company so, it is extremely important for the department of human talent, which invigorates the process of the different workplaces. Having developed this research by applying surveys and interviews to all the personnel at the company, with the support of the department of Human Talent it was possible to collect required information for conducting the manual, therefore it is worth to mention that this manual is a tool enabling to document and standardize the responsibilities that must be carried out in each workplace and the structure of the company, including qualified personnel owning the knowledge, skills and abilities that each individual requires, since the absence of a written supporting document has led to a poor control of their activities. Finally, it is recommended that the administration makes a proper use of the functions manual, thus generating institutional growth, development and productivity.