Evaluación a los procesos crediticios de la COAC “Kullki Wasi” Ltda., agencia Riobamba, provincia de Chimborazo, período 2017

Abstract

The present assessment to Credit processes of Cooperativa de Ahorro y Crédito "Kullki Wasi" Ltda., Riobamba Agency, Chimborazo province, period 2017, was intended to determine the procedures used by the entity in regard to the granting and recovery of portfolio in order to propose improvements in it which allow the reduction of the Arrears indicator. For its development, there were checked the accounts related to the components discussed in the financial statements, processes for granting credit, and portfolio recovery. The evaluation of the internal control system was done through questionnaires. Regulatory compliance was checked and information was analyzed with the application of financial indicators which made it possible to identify the following findings: risk analysis is not made, debtor members are not notified days before the expiration of their obligations, the staff do not communicate the member about the credits adequately, the business advisor does not perform a physical verification of the information between the debtor and guarantor. It is not verified, if credit is used for the purposes stated in the request, the loan is not met with the approval process of the credit committee. It is recommended to apply the suggestions denoted in the evaluation report to take appropriate and timely decisions to enable an optimal portfolio recovery and therefore late payments decrease.