Auditoría de gestión a la Empresa SISCOELG (Soluciones Informáticas) para evaluar la eficiencia y eficacia de los procesos administrativos, período 2011

Abstract

The present Thesis “MANAGEMENT AUDIT TO THE COMPANY SISCOELG (COMPUTER SOLUTIONS) TO EVALUATE THE EFFICIENCY AND EFFICACY OF THE ADMINISTRATIVE PROCESSES PERIOD 2011, of the city of Puyo at Pastaza Province, is a management audit as tool to evaluate the administrative, financial processes of the company, for the purpose of verifying and analyzing the efficiency, efficiency, efficacy and economy in the achievement of its goals and targets confirming the suitable handling of the norms established by the owners. Financial indicators were used to evaluate the economic situation of the company, and management indicators to measure the level of efficacy and efficiency in which the activities are developed. Thought this management audit, it was reflected the actual level of the Administration and the situation of the company, and will serve as a tool to assist to the management and ensure the timely conduction toward the proposed goals is a changing environment. The first chapter refers to the theoretical essentials of management audit, generalities of the company: historical outline, legal base, institutional targets. The second chapter treats on the making of the management audit, permanent file. And four phases of the audit. In the third chapter appears the sheet of finds, report of internal control, as result of the evaluation of the evaluation of the internal control. In this thesis project it is presented the report, directed to the managers of the Company, for its analysis, with the recommendations to improve the processes and activities, increasing in this way the productivity.