Auditoria de gestión al Registro Civil, Identificación y Cedulación del cantón Morona, periodo 2011

Abstract

The present work proposes the implementation of an Audit of Administration to the Civil Registration, identification and Documentation of the Canton Morona, period 2011. Which is intended to emit opportune and reasonable recommendations that allow to contribute to the efficient development of the activities improving the processes, and the acting of the collaborators. In this investigation could be carried out an evaluation to the processes and operations by means of the application of administration indicators as the efficiency, effectiveness, economy and dependability. In this Audit Management could be evidenced: In the area of Institutional Administration the lack of strategic planning, mission, vision and objectives, in the area of Human Talent the institution doesn’t have structural and functional organic regulations, the absence of manuals of recruitment procedures and selection of the personnel, the lack political of classification and valuation of workstations, technical measurement of the labor acting and training are not applied and there is lack of training of staff. The elaboration of the POA, FODA, PAC, and socialization with all the servants of the entity is recommended, to allow a bigger participation of the employees in the taking of decisions, to establish parameters and indicators that allow to measure the institutional administration, to elaborate and to apply political of internal check, the implementation of political of recruitment procedures and selection of personal, to foment the development of the employees to commit them more and better across the organization, to consider the competitions and each officials.