Auditoría de gestión aplicada a la Clínica Continental CONTICLÍNICA S.A de la provincia de Cotopaxi cantón Latacunga período del 01 de enero al 31 de diciembre de 2013

Abstract

The present document was made with the aim of applying a Management Audit applied to the Clinic Continental CONTICLINICA S.A of the province of Cotopaxi, Latacunga Canton, period January 1st to December 31st, 2013. The Kind of research that was applied was field, which it was conducted at the place where occurred events; documentary in which books and documents provided by the clinic were reviewed, descriptive in which the operational management of the clinic was detailed. Methodological tools are used, applying the interview to the Manager and administrative staff surveys, establishing with clarity the current status of the clinic. As a result of these instruments, it was possible to confirm that the clinic lacks management knowledge, so allowing developing a better performance in the staff. During this investigation, it was possible to analyze the internal and external part of the clinic; that is to say, opportunities, threats, strengths and weaknesses, that in one way or another forms part of the clinical environment. As a conclusion it is determined that the present investigation is feasible to apply a Performance Audit; as this would help to improve resource management, promoting correct administrative functions that facilitate the development and implementation of activities, and achieve effective management in the organization.