Elaboración e implementación de un manual de importación a consumo de la Empresa Trans'dir Services Cía. Ltda. de la ciudad de Quito

Abstract

The present research is the Development and Implementation of an Import Manual Consumer Guide of the Tran’s Dir Services Cía. Ltda.The main aim is to identify and analyze basic elements of the process to optimize time in imports and improve the operation and dynamics of theprocess itself, performance in workers and mainly the services that the company provides to the community of importers.The methodologies which have been used in the present research are the followings: bibliography, field work and direct observation.The present manual proposes a sequential detailed steps to reach the culmination of a successful consumption import, including: registration of the importer and authorized signatures in the face of the CAE, elaborating the purchase order, obtaining prior authorization, the means of transportdecision, obtain travel insurance, filling the DAV, enabling collection of documents, customs clearance,delivery of the goods; which together represent the complete process of import for consumption.The company will significantly reduce mistakes or omissionsin the development of an import, since it will become a supporting document in process.It is advisable to keep and release the present manual whenever necessary or when the national government makes changes to customs legislation, procedures, tariff and trade policies that directly affect the handling of imports.