Elaboración del Manual de Calidad para la Planta de Producción de la Industria Cartonera Asociada INCASA S.A. en la Ciudad de Quito

Abstract

The Quality Manual for the Production Plant of the INCASA Associated Cartoner S.A. in the city of Quito has been elaborated with the purpose of guiding Quality personnel, the procedures and activities to be carried out. The structure is based on the application of a proposed system, which uses the methodology of Quality Assurance and Quality Control; There are factors that determine the quality of the final product, being two types, those considered critical, in which it will be applied in quality control and the non-critical ones that will perform the Quality Assurance. Responsibility is given to quality control personnel, which helps the decrease of nonconforming product, because inspections are carried out during the production process. With the application of the Manual, there has been a decrease in nonconformities in the final product, along with the help of the procedure performed at each of the inspection points in the production process. It is recommended that, considering the highly competitive market in which companies from all over the world find themselves, the opening of frontiers, the decisions towards the production of the product with quality, must be taken, if they are to have economic losses, or Be out of competition.